<p>Any claims for damage or unsatisfactory service must be made prior to exiting the premises. We are not responsible for any damage to you or your vehicle that may occur while your vehicle is being vacuumed or washed, or while you are on our premises.<br><br>We are not responsible for damage related to pre-existing conditions (tears, scratches, dents, stains, odors, etc.) or accessories and components such as automated windshield wiper systems, wiper blades, rear window wipers, loose interior trim or exterior moldings, mirrors, trailer hitch caps, roof racks, antennas, insignias, aftermarket accessories, magnetic signage, running boards, hood ornaments, alloy/chrome/mag wheels, headlights, rear lamps, or reflectors.<br><br>We are only responsible for damage directly caused by our equipment during the wash, provided it does not involve a pre-existing condition, does not arise from your negligence or misconduct, and is not caused by another customer's actions.</p>